Repair Turnaround Time (RTAT) refers to the total duration from receiving a faulty machine, diagnosing the issue, completing the repair & restore, conducting testing, and finally shipping it back.
The typical RTAT is 7 working days. However, the exact timeframe may vary depending on factors such as the volume of machines being repaired, the complexity of the repairs, the condition of the product, and the availability of necessary spare parts.
For repairs involving larger quantities or specific inquiries, please contact us at aftersales@bitdeer.com with your details for a more tailored estimate.