General
Introduction of BitDeer
- What is Bitdeer?
- How BitDeer Works？
- What is Cloud mining
- Contact customer service for questions regarding orders
- What is BitDeer's Price Adjustment Strategy?
- Plans and how to purchase them
Account Management
- How to Check the Plan Data in "MY HASHRATE"
- How to use Matrixport Withholding Service for Electricity Fee Renew
- How to switch pools for a plan
- How to use Google Authenticator
- How to change account email
- How to change cellphone number
Order Related Issues
- How to use Hashrate Fee Coupon
- Accelerator Mode Plan-How to check Payback Record & Payment Record
- T/T US Dollar wire transfer Instruction
- Mining Pool Clarification
- How to use Mining Extention Coupon/Electricity Deduction Coupons
- Revenue balance after order complete
Purchase and Payment Methods
- How does the Acceleration Return Plan Work
- How to Pay with USDT?
- How to Calculate the Estimated Profit of a Plan?
- The Total Price for an order
- How to Check the Order Status?
- Why and How to “add days”?
Financial and Revenue
Hashrate Market FAQ
BitDeer Cloud Hosting FAQ
- How to Check the Revenue Distribution Record for Cloud Hosting Plan
- What is BitDeer Cloud Hosting
- How to Place a Cloud Hosting Order
- Cloud Hosting Fees Details
- BitDeer Cloud Hosting Service Revenue Distribution Rules
- How to Change the Receiving Address for Cloud Hosting Order