When receiving repair packages, some customers may require a warranty statement to confirm that the replacement parts are under warranty and not for resale. Additionally, customs may require verification of both the old (defective) and new (replacement) serial numbers.
The following documentation can be provided to aid in a smoother customs clearance. Here’s how to locate the serial numbers in your repair ticket and download the warranty statement.
Note: The image data may not come from a real environment and is only used for process demonstration and reference.