How to Check Order Status:
Please go to the Dashboard > Orders to check the order status.
Influential Factors of Order Status (Order Payment Notes):
1. If you choose cryptocurrency as a payment method, please note:
To pay the order in full (cover the transaction commission fee) Within 6 hours since you have placed the order, otherwise, the order will expire and be canceled automatically.
2. If you choose TT/ USD Wire Transfer as the payment method, please note:
a. The Order ID must be indicated in the wire transfer to match the payment to the order. DO NOT mention Bitcoin, miner, or other invalid messages to avoid money being returned by the bank.
b. Choose “PAY ALL FEES” for the wire transfer due to the service fee would be deducted when the bank uses intermediary banks or third parties for the transaction. If the shortfall occurs, the users need to pay the balance and cover the service fee again.
c. If the order is “Partly paid”, it’d get expired in 10 days automatically.
For more information about wire transfer payment, please visit: T/T US Dollar wire transfer Instruction